Community and customer support

Need help?

We want you to have the best experience with Mapify. Please feel free to use the Mapify messenger in the app to get in touch with our team or just send an email to We are also very active on Instagram, so you can expect a response there, too!

If you are a travel customer with us, please use the telephone and WhatsApp numbers in your travel documents to contact your travel consultant directly.

Travel Customer
If you are a travel customer please use the phone number that is in your travel docs to get in touch with your travel agent.

Have you checked our FAQ?

The most asked questions are already answered on our FAQ page.